VNG - Market Research Manager (ZaloPay)

Brand Jobs cần tuyển vị trí VNG - Market Research Manager (ZaloPay) làm việc tại Hồ Chí Minh, mức lương thương lượng / cạnh tranh. Chi tiết công việc như sau:

Mô tả Công việc

Established in 2004, VNG has become the top Internet Company in Vietnam. Young, energetic and active, we are always ready for innovation with the “Embracing challenges” spirit to accomplish our ultimate mission of “Build Technologies and Grow People. For a better life”. VNG offers a wide range of products and services, categorized in 4 business groups: Online Games, Payment, Zalo, and Cloud, earning the trust of both customers and partners. We believe in the power of the Internet and see it as its mission to bring to Internet users meaningful experiences. Each day, millions of young Vietnamese entertain, connect, make friends, and engage in social activities through VNG products, which stands an ample testimony to how VNG creates value for the society. VNG is turning 15 yet we never cease “embracing challenges” in the next level. We would not take the old success as the goal for our new journey. Besides services and product development, growing people has become one of our primary missions, revolving around our 3 core values: embracing challenges, advancing partnership, and upholding integrity. We also brace ourselves across the Vietnamese border to take on the world stage.

JD:

This position will work at Funding Channel Department of ZaloPay. Funding Channel Department is in charge of market research, explore funding source channels, build-up, and integrating with them. The funding source channels include banks and other potential funding sources

Business/Department goal

1. Expand bank cooperation and new sources of fund

2. Improve bank linking success rates

3. Improve bank payment success rates

What will you do?

Plan, determine survey objectives, design surveys, suggest question wording, collect information on customer satisfaction, market research, and similar topics. Analyse and interpret the meaning of survey data to insights and recommendations for actions.

Analyze user behavior and market trends to identify and recommend new business opportunities via primary research and secondary research

Provide market information related to products/ services of Banks, other E-wallets such as trending, strategy, target of Bank vs. E-wallet industry; how the other potential funding sources of other E-wallets organize and operate in market to strategy development.

Understand & integrate data from multiple sources above to update and give findings of industry trend, market players’ target/ strategy/ operation and strategic partnership

Synthesize & visualize all research and data to present the insights and recommendations for business actions

Generate insights around market trends and dynamics

Monitor/ anticipate competitors’ strategic moves

Recommend new market/channel opportunities

Orient and coordinate workload of research team

Build and maintain appropriate market information systems

Yêu cầu Tuyển dụng

At least 6 years experiences in market research area, user research, user survey for providing solution to achieve Business/Department goals

At least 3 years experiences in team management, can build trust and guide team members to improve their competencies

Must have working experience and knowledge in online payment (domestic or international)

Excellent presentation skills

Excellent command of English. Strategic-oriented.

Research methodologies/ Consumer insight common platforms and best practices

Quantitative and qualitative analysis

Strong analytical skills with the ability to collect, organize, analyst, and disseminate significant amounts of information with attention to detail and accuracy

Solid working experience with reporting packages, databases.