Social Media Researcher

Buzzmetrics cần tuyển vị trí Social Media Researcher làm việc tại Hồ Chí Minh, mức lương thương lượng / cạnh tranh. Chi tiết công việc như sau:

Mô tả Công việc

1. Analysis and Insight Development (35%)

• Analyze social media data to uncover key insights, trends, and brand or category movements.
• Identify meaningful patterns in online conversations, sentiment shifts, and influencer impact.
• Translate data into concise findings tailored to client objectives.

2. Client services (30%)

• Communicate with clients to clarify research needs and ensure alignment on expectations.
• Respond to client inquiries related to data, methodology, or insight interpretation.
• Proactively provide suggestions and updates to enhance client experience.
• Troubleshoot and resolve project-related concerns from clients.

3. Report and Data management (20%)

• Perform quality checks (QC) on classified social media data to ensure accuracy and relevance.
• Export and structure data from social media listening platforms.
• Visualize data through charts, dashboards, and slide decks in alignment with project templates and client requirements.
• Ensure consistency and clarity in report formatting and visuals.

4. Project Execution (15%)

• Coordinate with internal departments (e.g., Data, Client Partnership) and external partners (e.g., media agencies, brand teams) to ensure smooth project execution.
• Document and report any issues or delays, and take corrective actions when needed.

Yêu cầu Tuyển dụng

1. Education/ Knowledge

• Bachelor’s degree in Marketing, Communications, Data Analytics, Social Media, or a related field.

2. Skills

• Communication Skill.
• Organizational Planning Skill.
• Analytical Skill.
• Client Relations.
• Presentation Skill.

3. Experience

• Fresher or ideally, at least 6 months - 1 year experiences in marketing field or related position

4. Personality: A team player who can also own your tasks independently, including:

• Proactive: A self-starter who takes initiative, anticipates needs, and seeks solutions before problems arise.
• Adaptability: Comfortable in a fast-paced, constantly changing environment, able to adjust to new platforms, tools, and trends.
• Strong Communicator: Ability to present data clearly and effectively, both written and verbal, and engage with clients or stakeholders confidently.
• Creative Problem-Solver: Approaches challenges with creative thinking and is always looking for innovative ways to optimize strategies and processes.

5. Others

• Fluent in Vietnamese and good command of English especially writing.
• Proficient in Microsoft Excel & Powerpoint and Google Spreadsheet & Slides.

Chế độ & Phúc lợi

• Competitive salary, 13th month salary.
• Premium healthcare insurance (for Senior level).
• 12 days of annual leave & 5 days of sick leave.
• Performance appraisals every year.
• Standard health check
• Company trip, Year end party, Team building.
• Occasion-based offerings: Birthday, wedding, maternity, …
• Parking support
• Equipment for work (PC / laptop).
• Access comprehensive training to stay ahead in social media trends and tools, enhancing your skills for continued growth.
• Thrive in a fast-paced, dynamic environment where you’ll collaborate with teams across the company to solve challenges and drive innovation.