Freelance - Community Executive

Markus Việt Nam cần tuyển vị trí Freelance - Community Executive làm việc tại Hà Nội, mức lương thương lượng / cạnh tranh.

Mô tả Công việc

1. JOB PURPOSE

The Community Executive runs community channel development for clients' communication campaigns – fanpages, groups, forums, admin networks and KOL/KOC
seeding. The role owns community execution end to end, ensures quality and KPI delivery (reach, engagement, content volume, content quality, on-time rate), and keeps internal teams, KOLs and outsourced partners working smoothly together.

2. JOB DESCRIPTION

2.1. Brief intake & proposal

• Receive and clarify briefs from the Account team or clients; define scope, timeline and resources
• Research user insights, platform dynamics and community behaviour; outline the execution plan and suitable channels (fanpage admins, group seeding, KOL/KOC seeding)
• Propose lists of groups, pages, admins and KOLs/KOCs with selection rationale; check availability and negotiate costs and payment terms
• Prepare internal and external quotations in line with margin targets; present proposals to clients when needed and revise based on feedback

2. Execution & partner management

• Brief content direction to KOLs, admins and community channels; work with the Production team to keep content aligned
• Review and approve content, monitor posting schedules, and ensure message accuracy, content quality and KPI delivery
• Manage the community network and external partners: update databases, track performance and ensure timely execution
• Coordinate junior members or outsourced partners and review their deliverables

3. Paperwork, payment & reporting

• Consolidate contract details, VAT/PIT requirements and payment timelines; work with the Account team to process contracts and pay partners on time​​​​​
• Track payment status and follow up with relevant stakeholders
• Compile campaign reports (reach, engagement, content volume, on-time rate) and share learnings to improve future campaigns

Yêu cầu Tuyển dụng

1. EDUCATION & KNOWLEDGE

• Bachelor's degree in Marketing, Communications, Business or a related field

2. EXPERIENCE & SKILLS

• 2–3 years in community management, KOL/KOC booking or seeding in an agency environment
• Solid understanding of how Facebook Groups, fanpages and KOL networks work, and of user behaviour on these platforms
• Skilled in planning, content briefing, quotations, post approval and booking paperwork
• Experience in client relationship management
• An existing network of admins, KOLs or KOCs, or experience leading a small team, is a strong advantage
• Available to work full-time for 3–6 months

3. PERSONAL ATTRIBUTES/ BEHAVIOR/ ATTITUDES

• Proactive, persistent and accountable for results
• Quick to catch trends and community sentiment
• Careful with numbers, contracts and deadlines

Chế độ & Phúc lợi

• Competitive fee based on experience
• Work on campaigns for leading brands across multiple industries
• Hybrid working (online/offline), flexible hours
• Weekly Happy Hour and a friendly, dynamic team

Giới thiệu Markus Việt Nam

Lưu ý khi nộp hồ sơ

1. WORKING TIME

• 09:00 – 18:00, Monday to Friday
• 2-hour lunch break

2. WORKING LOCATION: 28th Floor, No. 1 Pham Huy Thong Street, Giang Vo Ward, Hanoi

3. HOW TO APPLY: Send your CV with the subject "FULL NAME – FREELANCE COMMUNITY EXECUTIVE" to [email protected]