YouNet Media - Data Operations Leader

YouNet Group cần tuyển vị trí YouNet Media - Data Operations Leader làm việc tại Hồ Chí Minh, mức lương thương lượng / cạnh tranh.

Mô tả Công việc

ABOUT YOUNET MEDIA

YouNet Media, a member of YouNet Group, is a leading Social Media & E-commerce Intelligence company for Marketing Systems. The company helps organizations improve marketing decision quality through continuous intelligence, market signals and operational visibility across social and commerce environments. By combining social listening, commerce intelligence, content intelligence and operational analytics, YouNet Media enables brands and agencies to monitor market dynamics, optimize marketing activities and adapt continuously to market changes. Leveraging platforms and intelligence infrastructure across the YouNet ecosystem, YouNet Media transforms measurable signals into operational intelligence and measurable business impact

We are looking for a Data Analyst Leader to join our team!

ROLES & RESPONSIBILITIES

1. Team Management & Leadership (15%)

• Directly manage, assign tasks, and monitor team performance to ensure resource allocation aligns with workload and business priorities.
• Provide training and career mentorship for team members.
• Build an efficient work environment, resolve operational bottlenecks, and optimize overall team productivity.

2. Data Quality Management (10%)

• Take full responsibility for data accuracy and integrity across the team prior to client delivery.
• Review, analyze, and directly resolve complex data issues or ad-hoc cases lacking existing guidelines or solutions.

3. Project Management & AI-enabled Process Optimization (40%)

• Receive and analyze requirements from BD/CP, and prepare cost estimates for BD/CP.
• Directly lead large-scale, highly complex Social Listening projects or those requiring customized solutions.
• Manage and guarantee quality, timeline, scope of work, and resources for both individual projects and team-executed deliverables.
• Collaborate cross-functionally (Product, BD, Tech) to enhance systems, standardize data workflows, and share internal knowledge.
• Standardize and roll out Data Quality Control (QA/QC) procedures.
• Lead research and integrate AI tools (Prompt Engineering, AI-assisted classification/automation) into daily operations to optimize data processing time.

4. Client Servicing & Consulting (25%)

• Partner with BD/Client Servicing to deliver advanced data consultancy for Key Clients.
• Directly address and resolve complex client complaints or technical inquiries concerning data quality.

5. Cost Management (10%)

• Manage and control project operational costs (optimizing data collection, tools, and system expenses) within approved budgets.
• Collaborate with the Data Lead / Head of Department in budget planning and resource forecasting.

Report to: Managing Director

Promotion: Data Analyst Manager 

Yêu cầu Tuyển dụng

Education: Bachelors degree in Business, Marketing or related in Data Analytics

Skill:

• Proficient understanding of social media platforms and their operations.
• Skills in data analysis and basic report generation.
• Strong communication and presentation skills.
• Attention to detail and meticulousness.
• Ability to work independently and in a team.

Experience: At least 4 years at the same position is a plus

Language: English - Nice to have TOEIC 800

Chế độ & Phúc lợi

• Basic salary, 13th salary and Bonus
• Premium healthcare insurance
• 12 days of annual leave & 5 days of sick leave
• Performance appraisals and promotion every year
• Standard health check
• Company trip, Year end party, Team building
• Occasion-based offerings: Birthday, wedding, maternity, …
• Parking support
• Equipment for work (PC / laptop)
• Free in-house entertainment facilities: foosball, book tree, coffee and snack

Giới thiệu YouNet Group