Account Manager

Mô tả Công việc

CMH Saigon is expanding, and we need a dedicated Account Manager to manage our top-tier accounts, ensure client satisfaction, and help us achieve our business objectives. The ideal candidate will bring a blend of creativity, excellent communication skills, and a proven ability to manage client relationships effectively. 1. Objectives of this role: - Leading pitch, IMC project including TVC, Digital, Social, Activation, Production. - Serve as the main point of contact in all matters related to client concerns and needs. - Build and strengthen client relationships to achieve long-term partnerships. - Maintain accurate client records, keeping track of any contract updates and renewals. - Work with line manager and other internal teams to develop pitch, proposal and ensure KPIs are being met. 2. Responsibilities: - Handle inquiries and requests from customers and address their needs. - Stay on top of accounts, making sure they receive services that are within their budget and meet their needs. - Meet regularly with other team members to discuss progress and find new ways to improve business. - Generate progress reports for clients and senior leaders within the organization. - Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly. - Negotiate contracts and deals to maximize profits. - Perform forecasts on a monthly, quarterly and annual basis.

Yêu cầu Tuyển dụng

Required skills and qualifications: - Experience: Have a minimum of 3 years experience in similar role. - Skills: Excellent organizational skills and attention to detail. Have skills in communication, negotiation, and presentation to various types of stakeholders. - Proven ability to handle multiple account management projects at once, while maintaining a keen attention to detail. - Attributes: Self-motivated, adaptable, and a natural relationship builder with a passion for delivering client success.

Chế độ & Phúc lợi

- Salary: negotiable. - Holiday bonus, Tet bonus (13th-month salary). - Participation in internal training courses + specialized courses. - Dynamic and youthful working environment. - Participation in company events, travel, and parties. - Office hours: 9 AM – 6:00 PM from Monday to Friday. - Location: District 1, Ho Chi Minh City. - Website: https://www.cmhsaigon.com/

Giới thiệu CMH Saigon

Lưu ý khi nộp hồ sơ

Interested candidates should submit their resume and a cover letter outlining their relevant experience and why they are a good fit for this role.