Junior Account Executive

Mô tả Công việc

Maido is an AI-powered agency platform that provides smart marketing solutions for SME in Japan and Vietnam. Maido was established in 2019 with the goal of providing marketing solutions for small and medium enterprises using Artificial Intelligence. We believe that the process of marketing should be transparent, with no guesswork. That's why we base everything on data to make decisions. Our AI-powered platform will help clients make smarter marketing decisions such as new ads optimization, new approach for email marketing, smarter budget allocation for the next marketing campaign and much more. Our roots are in data and we love it - it’s where we get to understand different audiences, to experiment, to gain insight and to see how people really engage and respond to ideas. It's our mission to level up every human by educating and moving the digital industry forward. Our goal is to help you level up and succeed. We accomplish this through mentoring or training, but also by providing great resources and tools.

FUNCTIONAL BUSINESS OBJECTIVES (FBOs):

We are looking for a passionate Junior Account Executive who is dedicated to finding solutions to support clients. The ideal candidate will be experienced in sales and customer service. You’ll be directly responsible for the preservation and expansion of our customer base. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach.Your goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.

Report to: General Manager

KEY RESPONSIBILITIES:

• Managing social pages and incoming calls.
• Establish and remain in regular contact with prospect clients to identify and understand their needs.
• Proactively discuss with other executives to create strategy for the client's campaign, goals and outcomes.
• Developing budgets & timelines for clients, coordinating teams to meet campaign milestones.
• Provide professional after-sales support to maximize customer loyalty.
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation.
• Negotiate agreements with clients and keep records of sales and data.

Yêu cầu Tuyển dụng

• Proven experience working as an account executive for at least 1 year.
• Bachelor’s degree in marketing, communications, business administration or management, or related field.
• Proficient in English.
• Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software.
• Comprehensive and current knowledge of company offerings and industry trends.
• Ability to understand client needs and handle the negotiation process.
• Strong time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• Excellent customer service skills.
• The drive and energy to manage multiple accounts while looking for new opportunities.
• A valid driver's license and reliable transportation is required.

Chế độ & Phúc lợi

Why Should You Join Us?

• Competitive salary: Maido offers attractive compensation packages from internship to managerial levels, with salaries of up to 15,000,000 VND.

• Inspiring workplace: Enjoy a dynamic, supportive, and motivating work environment with a strong business culture.

• Work smarter: Our internal platform includes an automated reporting system that helps employees work more efficiently and reduces repetitive tasks.

• Prime location: Our office is located in the heart of District 1.

• Premium equipment: Maido provides high-quality devices from Apple, Samsung, Dell, and Sony so you can perform at your best.

• Unlimited growth opportunities: We are committed to supporting continuous learning and career development.

• International opportunities: Employees may have opportunities for overseas business travel, work assignments in Japan, and long-term international career development.

• Transparency & benefits: Employment contracts are clear and transparent, and full healthcare benefits are provided in accordance with company policy and legal regulations.

Giới thiệu Maido Agency

Lưu ý khi nộp hồ sơ

HOW TO APPLY: + Title: [Maido - BRVN] JUNIOR ACCOUNT EXECUTIVE - FULL NAME + CV should be in English