Account Manager (Brand Services)

Mô tả Công việc

Responsibilities:

The Account Manager is the representative of METUB to brands and agency clients and helps coordinate with the internal team (Account, Planner, Creator, Creative, Optimize team) to own and execute successful brand campaigns.

Candidates are expected to deliver top tier client service quality and enjoy influencer’s content, music videos and catching social content trends to bounce ideas around that.

Company current clients portfolios include top tier MNC brands and exciting local brands.

• Manage multiple clients/projects and deliver successful campaigns, drive client retention, renewals and client satisfaction overall.
• Manage and train Account Executive teams to execute day-to-day operations from briefing, planning, pitching, executing, reporting and billings.
• Focus on ensuring to maintain superior customer service levels, operational excellence and strategic insight.
• Update client insights, influencer & digital content trends to spark opportunities for both clients and influencers/content creators.

Scope of work allocation:

• 70%: Client services & project lead
• 15%: Lead new project pitching
• 15%: Team development & coach

Yêu cầu Tuyển dụng

• 3 – 5 years’ experience in Account/Client management role, ideally in a digital entertainment or media/creative agency
• Experience working with large enterprise brands in areas of FMCG, Consumer electronics…
• Experience in Social outreach and/or Influencer marketing (keyword research, campaign creation, Influencer types, MV production and distribution process...)
• Ability to manage client expectations and priorities
• Experience presenting to mid and/or senior-level clients, in Vietnamese and English
• Strong communication, project management skills with attention to details

Chế độ & Phúc lợi

• Salary range: competitive
• Working in dynamic and friendly environment
• 16 annual leave per year
• 13th month salary
• Annual performance bonus
• Social insurance, health insurance, unemployment insurance (Vietnamese Law)
• Participate in company’s event, company trip

Giới thiệu METUB