Giới thiệu

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\"The goal of a leader should be to maximize resistant - in the sense of encouraging of disagreement and dissent. When an organization is in crisis, lack of resistance can itself be a big problem. It can mean that the change you are trying to create isn\t radical enough... or that the opposition has gone underground. If you aren\t aware that the people in the organization disagree with you, then you are in trouble.\"_DOV FROHMAN

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