[HN] -[ Markus Agency] - Senior Account

I. ABOUT US
Markus Agency provides breakthrough solutions to help young businesses in Vietnam achieve outstanding and sustainable growth.
- Website: Markus Agency
- Fanpage: Markus Agency
Address
● Head Office: Floor 28, No.1 Pham Huy Thong Street, Giang Vo Ward, Hanoi.
● Branch Office: Floor 6, Building 186B Nguyen Van Huong Street, An Khanh Ward, Ho Chi Minh City.

II. JOB PURPOSE

We are looking for a Senior Account Executive with in-depth experience in Social Media, Influencer/KOL/KOC booking, and the execution of IMC – Digital campaigns. The ideal candidate can coordinate projects flexibly, has a deep understanding of multi-platform marketing, and can execute campaigns targeting mass-market audiences. The candidate must also ensure that content, media ads, and all social activities are consistent and effective.

III. JOB DESCRIPTION

a. Develop and maintain client relationships
- Build and maintain lasting relationships with clients, and understand their needs, communication goals, and brand direction.
- Act as a strategic advisor on social/digital/influencer activities, proposing suitable and optimized solutions.
- Regularly keep up to date on the company’s campaigns, processes, products, and services in order to support clients and partners in a timely manner.
b. Project management and campaign execution
- Manage the entire campaign process from brief → plan → execution → reporting, especially social and influencer/KOL
campaigns.
- Monitor progress, timelines, budgets, and the quality of deliverables, and ensure information flows smoothly between
clients, internal teams, and partners.
- Work closely with Creative, Social, Media, Planning, and Production teams to ensure consistency and output quality.
- Supervise and support Account Executives/Interns in pitching, onboarding, and campaign execution when needed.
c. Digital & Social Media expertise
- Lead large-scale social/digital campaigns, including social planning, influencer strategy, content direction, and media distribution.
- Review and ensure the quality of media ads, social content, KOL assets, and other digital assets, so that they align with brand guidelines and campaign objectives.
- Work with and manage external partners (KOL networks, MCNs, talent agencies, media agencies) to ensure deliverables meet standards.
d. Strategy development and reporting

- Lead strategy discussions with clients to present proposals, negotiate contracts, and develop marketing strategies that fit clients’ goals.
- Track campaign performance, analyze key metrics, and provide regular reports to ensure continuous optimization.
- Provide feedback and recommendations to internal teams and clients to improve campaign effectiveness.
e. Lead and develop the team
- Train, guide, and mentor junior Account Executives to develop their skills and ensure high team performance.
- Create career development opportunities for team members while ensuring they contribute effectively to campaign success.

IV. REQUIREMENTS

1. Education / Knowledge

- Bachelor’s degree in Marketing, Communications, Journalism, Business Administration, or a related field.

2. Experience / Skills

- At least 2–3 years of experience in Account Management; experience executing Social Media, Influencer/KOL, and Digital campaigns is preferred.
- Strong understanding of the social ecosystem (Facebook, TikTok, YouTube, Instagram); solid knowledge of social content, KOL booking workflows, measurement, and reporting.
- Able to manage multiple campaigns in parallel while controlling timeline, budget, and quality.
- Detail-oriented and meticulous, with the ability to QC content, media ads, and digital assets.
- Good communication, negotiation, problem-solving, and situation-handling skills.

- Proficiency in English is an advantage.

3. Personal qualities / Behavior / Attitude

- Careful, honest, highly responsible, and proactive in their work.
- Able to manage multiple projects at once and meet deadlines in a fast-paced, high-pressure working environment.
- Client-oriented mindset, a “can-do” spirit, and a solution-focused approach.

V. BENEFIT

- Competitive salary based on contribution to the company, not rigidly tied to seniority.
- Bonuses for outstanding performance or upon project completion.
- Annual salary and promotion reviews (or earlier reviews for employees with outstanding performance).
- Basic benefits guaranteed: social insurance, annual leave, birthday, weddings/funerals support, etc.
- Weekly “Happy Hour” sessions and monthly birthday parties.
- Company trips at least twice a year.
- Hybrid working (online/offline), no morning check-in, casual dress code.
- Dynamic working environment, flexible hours, and friendly colleagues.

V. WORKING HOURS

- 09:00 – 18:00
- Monday to Friday
- 2-hour lunch break

VI. WORKING LOCATION: - 28th Floor, No. 1 Pham Huy Thong, Giang Vo Ward, Hanoi.

VII. HOW TO APPLY

- Candidates should send their CV to [email protected] with the subject line: “FULL NAME – SENIOR ACCOUNT EXECUTIVE”