[HCM][Agency] TBWA Group Vietnam: Senior Project Manager

At TBWA\Group Vietnam, we're looking for an experienced Senior Project Manager to lead the operations and delivery of the Vietnam Social Studio, ensuring effective collaboration between the Vietnam team, Global Social Team, Brand Teams, and cross-functional partners.

As the Project Lead for the Vietnam Social Studio, you will oversee overall timelines, workflows, resources, scope, risks, and cross-team dependencies to ensure the Studio operates efficiently and delivers according to agreed governance, processes, and Ways of Working.

ROLES & RESPONSIBILITIES

• Lead the day-to-day operations and end-to-end delivery of the Vietnam Social Studio, ensuring work is delivered on time, within scope, and according to agreed processes.
• Act as the key operational point of contact between the Vietnam team, Global Social Team, Brand Teams, and relevant cross-functional stakeholders.
• Own and manage project timelines, milestones, deliverables, workflows, and cross-team dependencies across the Studio.
• Establish and maintain effective governance and Ways of Working to ensure clear roles, responsibilities, and collaboration across teams.
• Lead resource and capacity planning, identifying potential gaps or constraints and coordinating solutions with relevant team leads.
• Proactively manage project risks, issues, scope changes, and dependencies, escalating and driving resolution when required.
• Facilitate project status updates and maintain clear reporting, documentation, and visibility on progress, priorities, and key decisions.
• Continuously improve Studio workflows and processes to enhance operational efficiency, collaboration, and delivery effectiveness.

QUALIFICATIONS

• 5+ years of experience in Project Management, Integrated Production, Account/Business Management, Operations, or a similar role within an advertising, digital, social, or creative agency environment.
• Proven experience managing complex, multi-stakeholder projects involving cross-functional and/or regional teams.
• Experience managing social, digital, content, or integrated marketing projects from briefing through production and delivery.
• Strong understanding of agency workflows, resource planning, scopes of work, timelines, and project governance.
• Experience working with regional or global stakeholders is highly preferred.
• Experience supporting the setup or operation of an agency Studio, content hub, or dedicated client team would be an advantage.

SKILLS

• Strong project management, planning, and organisational skills.
• Excellent stakeholder management and cross-functional collaboration.
• Strong problem-solving and risk management capabilities.
• Clear communication, facilitation, and presentation skills.
• Ability to manage multiple priorities in a fast-paced agency environment.
• Familiarity with project management, workflow, and social management tools; experience with Sprinklr or Meltwater is an advantage.

Join TBWA\Group Vietnam and be part of a collaborative, creative, and forward-thinking agency that values innovation, growth, and the power of impactful advertising. Together, we will shape new ways of working and build a high-performing Social Studio that delivers meaningful impact for our clients.

To embark on this exciting journey with us, please share your resume directly with our HR Department via email: [email protected]. We eagerly await your application and the chance to discuss with you further.