[HCM][Agency] Hex Snap: Tuyển vị trí HR Leader

ABOUT THE ROLE

As HR Lead at Hex Snap, you will take full ownership of our end-to-end people operations. Your role is both strategic and executional — responsible for building scalable HR systems, developing the team, and shaping a high-performance culture aligned with our startup: speed, flexibility, autonomy.

KEY RESPONSIBILITIES

1. Recruitment & People Development:

• Plan workforce strategy in alignment with business goals.
• Actively recruit talents (in-house or via partners).
• Design onboarding, training, and career development programs.

1. HR System Setup:

• Develop HR policies, processes, templates, compensation schemes, and performance evaluation systems.
• Implement HRM tools: regulations, handbooks, reporting flows, and forms.

1. Culture & Internal Communication:

• Build and sustain a culture of 'flexibility – speed – autonomy'.
• Organize internal communications, engagement, onboarding/offboarding activities.

1. Labor Law & Compliance:

• Manage labor contracts, employee discipline, rewards, and terminations aligned with labor laws.
• Ensure employee and business legal rights are protected.

1. Decision-Making Authority:

• Approve hires at mid-level and below; co-decide senior roles with BOD.
• Propose and implement performance, bonus, and violation handling systems.
• Work with external HR, legal, and insurance partners within budget scope.
• Lead internal communication, engagement, onboarding/offboarding initiatives.

WHAT SUCCESS LOOKS LIKE

1. After 3 months:

• Audit and streamline existing HR policies, templates, and processes.
• Successfully onboard and integrate at least 2 key hires.
• Set up basic HR dashboards for tracking headcount, turnover, and hiring pipeline.
• Conduct employee feedback sessions and identify key culture gaps.

1. After 6 months:

• Design and implement a performance management framework.
• Ensure 90%+ compliance on labor contracts and core HR documentation.
• Achieve ≥ 70% offer acceptance rate & ≤ 15% probationary attrition.
• Launch internal engagement campaigns and onboarding/offboarding checklists.

1. After 12 months:

• Complete the first company-wide performance review cycle.
• Maintain team retention rate ≥ 85% across core functions.
• Develop succession pipeline and career paths for key roles.
• Be ready for promotion or handover into HR Manager/Head scope.

QUALIFICATIONS AND EXPERIENCE

1. Experience:

• Minimum 5 years in Generalist HR, with at least 2 years as HR Lead/HRBP.
• Proven experience building HR from scratch in startups or agencies from small to scaling stages.
• Experience in recruitment & managing mid–senior level roles.

1. Preferred Background:

• Experience in marketing agency, tech startup, consulting or outsourcing services.
• Worked in organizations of 50–100 people with dynamic structure.

1. Key Skills:

• Proficient in end-to-end recruitment, onboarding, training, and performance reviews.
• Able to build policies, internal culture tools, and HR assets from scratch.
• Familiar with Jira, Notion, MS Teams, Google Workspace, Miro, LinkedIn, etc.
• Excellent internal communication and inspirational leadership.

1. Personality Traits:

• Proactive, adaptable, and highly responsible.
• System-thinking with hands-on execution.
• Balance between 'people-centric' and 'organization-focused'.

BENEFITS

• Competitive salary: negotiable based on experience and qualifications
• Performance-based bonuses, including annual KPI rewards and a 13th-month salary.
• Annual salary reviews (every 6-12 months).
• Paid leave, holidays, and full compliance with labor laws (social insurance, health insurance, unemployment insurance).
• Opportunity for career development and learning in the digital marketing and outsourcing industry.
• Dynamic, professional, and friendly work environment with team-building activities.

Interested candidates are invited to send their CV and cover letter to [[email protected]]