[HCM][Agency] CHOO Communications: Business Management Manager

JOB DESCRIPTION

The Business Management Manager acts as a strategic bridge between the CEO, key clients, and internal departments. This role requires strong business acumen, excellent communication, and the ability to manage cross-functional priorities in a fast-paced agency environment.

Key Responsibilities:

Client Management

• Build and maintain strong relationships with key clients to ensure long-term partnership and trust.
• Understand client business objectives and proactively propose strategic approaches, relevant solutions, and direction aligned with their needs.
• Act as the primary contact for issue resolution and ensure a consistent, high-quality client experience.

Executive & External Affairs Support

• Support the CEO in external affairs, stakeholder meetings, industry events, and networking activities.
• Prepare reports, briefing notes, documents, and follow-ups as required by the CEO.
• Coordinate with external partners and organizations to ensure alignment and timely execution.

Business Performance & KPI Tracking

• Consolidate weekly/monthly/quarterly performance reports for the CEO.
• Monitor KPIs across departments such as Production, Project Management, Creative, etc.
• Analyze performance data, identify insights, highlight risks, and recommend actionable improvements.

Business Planning & Strategy Development

• Participate in building CHOO’s annual, quarterly, and monthly business plans.
• Collaborate with the CEO and Heads of Departments to define growth strategies and operational priorities.
• Track strategy implementation, flag early issues, and propose solutions to keep execution on course.

JOB REQUIREMENTS

Skills & Qualifications

• Excellent command of English (spoken and written).
• Minimum 3–5 years of experience in Communications, BTL, Advertising, or Event agencies.
• Strong analytical skills with the ability to prepare and interpret business reports.
• Exceptional communication, stakeholder management, and problem-solving skills.
• Highly organized, detail-oriented, and able to manage multiple priorities efficiently.

Preferred Attributes

• Experience working in fast-paced agency environments.
• Understanding of workflows across Planning and Management teams.
• Strong business mindset with the ability to anticipate needs and think ahead.

Working Style

• Proactive, reliable, and comfortable handling confidential information.
• Strategic thinker with operational discipline.
• Ownership-driven: committed to delivering results and supporting the CEO effectively.

BENEFITS & COMPENSATION

• Salary: Negotiable
• Holiday bonus: 1–3 million VND for national holidays.
• Year-end bonus: 13th-month salary + KPI bonus (total from 3 months’ salary and up).
• Allowances: Laptop support, weekend work allowance, parking subsidy.
• Engagement: Quarterly Lucky Draw & birthday celebrations; company trip & team building (2 times/year).
• Healthcare: Premium health insurance (Bao Viet).

OTHERS

• Working hours: Monday to Friday, 9:00 AM – 6:00 PM (90-minute lunch break)
• Workplace: 3A Floor, 55 Truong Quoc Dung Street, Phu Nhuan Ward, Ho Chi Minh City
• Fanpage: https://www.facebook.com/CHOOCommunications
• Website: https://choocommunication.com/
• HR contact: [email protected]

Apply online: https://tiny.cc/GroupCOM-apply