[HN] [ Agency] Markus Agency - Business Development Assistant

I. Job purpose

Supports the BDM by keeping the client pipeline, pitch process, and sales operations accurate, organized, and on schedule - from brief intake through proposal delivery. Works closely with the BDM and internal teams (Planning, Creative, Media and Account) throughout brief intake, pitching, and client care; manages client data and pipeline and standardizes sales materials to improve the project win rate. This role does not carry an individual revenue target; it contributes to the team's revenue goal through operational execution and pipeline data quality.

II. Job Description

The BDE reports directly to the BDM/Business Director and works closely with the Planning, Creative, Media, and Account teams to turn every brief into a winning pitch. This role is scoped as a support & coordination function and does not carry an individual sales/revenue target. Core responsibilities:

1. BDM Support & Client Relationship Management

• Support the BDM across the sales process: prepare sales materials, recap meetings, and follow up with clients on time.
• Maintain relationships with client-side PICs, extract their taste and insights beyond the brief, and hand them over to internal teams to raise the win rate.

2. Brief Intake, De-brief & Pitch Coordination

• Clarify briefs with clients, complete brief/de-brief documents, and prepare tender/bid files to standard.
• Coordinate internal teams to deliver proposals on the confirmed timeline.

3. Pipeline Data Support

• Build and maintain the potential-client portfolio with accurate, up-to-date data to support the BDM's pipeline review and revenue planning.
• Flag stalled or at-risk opportunities to the BDM; not accountable for an individual revenue number.

4. Sales Materials Standardization

• Build and update sales kits, credentials, and proposals; propose improvements to sales tools and templates.

5. CRM Data & Operations

• Update and clean CRM data, run automation rules, and maintain KPI dashboards to support BDM reviews.

III. Requirements

1.Education / Knowledge

• University degree in Marketing, Business, or a related field.
• ≥ 2 years of experience in Business Development support, Account or sales/pitch operations - ideally within a marketing/creative agency.

2. Experience / Skills

• Detail-oriented and meticulous with documents, data, recaps, and follow-ups.
• Excellent communication - confident working with manager-level stakeholders and above (client PICs and internal leads) to exchange and extract information and organize meetings.
• Strong coordination and organizational skills to keep multi-team pitches (Planning, Creative, Media, Account) on timeline.
• Comfortable with CRM tools, data handling, and basic automation.
• Good communication in both English and Vietnamese

3. Personal Attributes / Behaviors / Attitudes

• Careful, honest, highly responsible, and proactive at work.
• Logical thinking, good confidentiality of client information, and a sharp eye for spotting errors and discrepancies quickly.
• Strong teamwork, effective communication across departments, and the ability to handle high deadline pressure.

IV. Benefit

• Competitive salary based on ability to contribute to the company, not rigid according to working seniority.

• Bonus for employees with excellent performance and/or end-of-project bonus.

• Adjust salary and title periodically every year (or adjust early for employees with remarkable achievements).

• Ensure basic rights and benefits: annual leaves, social insurance, birthday, filial piety, ...

• Opportunities to participate in advanced skill training courses, international seminars, and continuous career development programs to support your personal and professional growth.

• Organize weekly “Happy Hour” sessions and monthly birthday parties.

• Travel with the company at least 2 times a year.

• Working hybrid (online/offline), no morning check-in regulation, free-style outfit…

• Dynamic working environment, flexible hours, and friendly colleagues.

WORKING TIME

- 09:00 AM – 06:00 PM

- Monday to Friday

- 2-hour lunch break

WORKING LOCATION

- 28th Floor, No. 1 Pham Huy Thong Street, Giang Vo Ward, Hanoi, Vietnam

HOW TO APPLY

- Candidates send their recent CV with title: “FULL NAME – BUSINESS DEVELOPMENT ASSISTANT” via email: [email protected]