[HCM][Agency] TBWA Group Vietnam: ACCOUNT MANAGER

Report to: Associate Account Director

TBWAGroup Vietnam is a disruptive advertising agency that is redefining the industry. We are seeking a dynamic and experienced Account Manager to join our team. The ideal candidate will have a strong background in client services, project management, and a passion for driving successful advertising campaigns. Join us as we revolutionize brand communication campaigns and spearhead groundbreaking initiatives to introduce innovative products and services.

ROLES AND RESPONSIBILITIES:

1. Account management

• Serve as the main point of contact for clients, understanding their business objectives, and developing strategic marketing plans to achieve their goals.
• Collaborate with internal teams including Creative, Planning, and Project Management to develop integrated marketing campaigns that align with client objectives and deliver measurable results.
• Manage the end-to-end execution of integrated marketing campaigns, ensuring all deliverables are completed on time, within budget, and to the highest quality standards.
• Proactively identify opportunities for upselling and expanding client accounts, driving revenue growth for the agency.
• Monitor campaign performance, analyze data, and provide insights and recommendations to optimize campaign effectiveness.
• Prepare and deliver regular progress reports and presentations to clients, highlighting campaign performance and addressing any questions or concerns.
• Act as a liaison between clients and internal teams, ensuring clear communication and alignment on project objectives, timelines, and deliverables.
• Stay up-to-date with industry trends, emerging technologies, and best practices in advertising and marketing, providing thought leadership and innovative solutions to clients.

2. Innovation:

This role offers a truly unique opportunity to support driving the company's innovation and make a significant impact. It empowers you to create inspiring new initiatives that matter. Together with your superiors, you will be conducting extensive research on client demands and market trends, particularly within areas such as social commerce, influencer marketing, and digital CRM.

QUALIFICATIONS AND SKILLS:

At TBWAGroup Vietnam, we foster a culture of collaboration, creativity, and continuous growth. As an ideal candidate, you will thrive in our dynamic environment, working alongside passionate professionals who value teamwork and innovative thinking. You will have the opportunity to learn from industry experts, contribute to impactful campaigns, and shape the future of advertising.

To excel in this role, you should possess the following qualifications and skills:

• A deep understanding of Integrated Marketing solutions, demonstrating a solid knowledge base in this field.
• A passion for creating new innovations, constantly seeking opportunities to push boundaries, and drive change.
• Exceptional communication skills, with the ability to express ideas clearly, concisely, and articulately.
• A business and results-driven mindset, always striving for success and achieving measurable outcomes.
• Strong interpersonal and persuasive skills, allowing you to build trust and foster positive relationships with clients, colleagues, and partners.
• A proven track record of problem-solving, demonstrating your ability to identify and overcome challenges effectively.
• Possessing a creative mindset and appreciating the value of creativity, understanding its importance in driving innovative solutions and delivering impactful campaigns.

Other qualifications:

• At least 2-3+ years of experience at an Advertising/Integrated Digital Agency, in account management departments.
• Excellent command of English (both written and oral).
• Bachelor's Degree in a relevant field.

BENEFITS:

In addition to a competitive salary, comprehensive insurance coverage, and a 13th-month salary, we prioritize your well-being and growth. Enjoy our well-being package, which includes wellness programs, flexible working arrangements, and opportunities for international training with TBWA Global and regional teams. We also reward your hard work and success with performance-based bonuses and incentives that recognize your contributions.

Join TBWAGroup Vietnam and be part of a collaborative, creative, and forward-thinking agency that values innovation, growth, and the power of impactful advertising. Together, we will shape the future of the industry.

To embark on this exciting journey with us, please share your impressive resume and captivating portfolio directly with our HR Department via email: [email protected]. We eagerly await your application and the chance to discuss with you further.