Led account team throughout the end-to-end client-serving process.
Responsible for planning the team’s P&L (quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the scheduled P&L target.
Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution): closely monitored the performance of tasks, responsible for quality and output of internal team problem solving, discussed weekly/ monthly/ end-of-project performance reviews with the client.
Mainly in charge of recruiting and developing Account Executives, providing frequent training and coaching for Account Executive & Trainee.
Strongly follow business processes to enhance the company’s CRM system performance.
Always-on improving leadership to perform smoothly the job-related tasks.
Project management:
Responsible for on-time delivery and quality of proposal by ensuring account team understood client’s brief; leading brainstorming sessions to form direction, ideas, and tactics; supporting Account Executives in conducting a detailed analysis of client, products, target audience; and delivering tailored solutions that meet client’s specific needs.
Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and within budget while achieving the expected profit for the company.
Regular strategy review meetings.
Account management:
Act as a company representative: responsible for developing and maintaining the relationship with the client’s key decision-makers, understanding the client’s needs and objectives, ability to provide insightful advice to senior clients and promoting the expansion of business.
Develop new business with existing clients or identify areas to improve sales quotas.
Build and maintain strong client relationships that will assist in project development and impact future business opportunities.
Corporate task:
Implement performance management practices, processes and measures.
Build up company portfolio following industries & solutions.
Work on company projects to build up company processes & knowledge library.
Contribute to building the company’s strategy for Yearly & Quarterly plans.
Requirement:
At least two years of experience as an Sr Account Manager/ relevant position.
Account management experience in an Advertising/Marketing/Digital Agency
Intermediate understanding of digital disciplines (creative, technology, user experience, strategy).
Effective team management capabilities.
Excellent project management skills, able to manage multiple client projects and initiatives.
Significant experience in professional client relationship management.
Excellent communication & presentation skills in both Vietnamese and English.
Advanced Microsoft Office skills, especially Powerpoint and Excel.
Benefits:
Competitive salary, up to $2000
Flexible working hours.
Perfomance Review every 6-month
Transportation & phone support: according to the company's policy for using Grab business
Bonus on Holidays/New Year according to Company policy. (30-4.01-05; 02-09; New Year's Day; Lunar New Year; etc.)
Gifts on holidays (Birthday, Marriage, Mourning, Sickness, Women Day; Mid-Autumn Festival; Christmas,)
Fully equipped with equipment and tools, documents according to Company policy (email; computer/laptop; desk & chair & VPP; etc.)
The company has a refrigerator, a microwave, light snacks available to all staff
Vacation, quarterly and annual company events (year-end party, Team building, Quarterly Activities)
Other welfare & support regimes according to the Company's general regulations
