[HCM][Client] VIB: We are hiring Digital Product Owner

Vietnam International Bank (VIB) is seeking for Digital Product Owner to join Digital Banking team.

CV submit to: [email protected]

Primary Objectives:

•Lead the Digital Internet & Mobile Development banking function within VIB, positioning VIB to be Vietnam’s most innovative and profitable bank in the digital space

•Lead the business in the development of VIB experience for Retail and Business customer

•Lead the technology team to deliver VIB digital product

•To support day to day operations related to mobile service

•Contribute and participate in Digital Strategy and Planning

Business operations

•Defining a product & service vision & requirements based on customer needs and business objectives

•Defining digital product for product launch and successive iterations

•Leading delivery teams as product owner to prioritise initiatives & requirements, owning the product roadmap on behalf of business stakeholders and planning for delivery

•Contextualizing digital channel experiences with other channels to ensure a seamless omni-experience for the customer

•Working with User Experience (UX) and research teams to validate the product definition and deepen knowledge of customer needs, motivations and behaviors to influence designs that contribute to a rewarding customer experience

•Working closely with business stakeholders to understand business drivers, considerations and necessary approvals

•Defining clear learning objectives and hypotheses that will ensure the appropriate tagging and analytics coverage is achieved to inform fact based decisions, product roadmaps and prioritization decisions

•Owning ongoing digital product iteration and support to ensure services are evolving to meet customer needs and providing a reliable and satisfactory experience

•Contribute and participate in Digital Strategy and Planning

•Lead other products owners in a team in project delivery

Customer Services:

•Ensure the digital product delivered have no major issues or defect impacting customer or VIB Brand

•Ensure any Digital Issues are resolved quickly to minimize impact to customers

Qualification & Experience

• A university degree in Business, Computer Sciences , Banking and Finance or related fields

•Experience with mobile development

•Online banking/Digital experiences

•Experience in the design of online user experiences; web data analysis and software user testing

Knowledge & Skills

•Demonstrate ability to create and manage complex development project

•High level conceptual, strong analytical and problem solving skills

•Knowledge of delivering web/online projects;

Language

• Vietnamese – Fluent

•English – Fluent