[HCMC] ACCOUNT EXECUTIVE - Halocom Media Agency - Fulltime

I. Team leadership:

Lead account team of 3 AEs/SAEs throughout the end-to-end client serving process (from proposal to pitching, onboarding, and execution)
Manage team capacity and assign tasks to each direct report
Support Account Director in recruiting and developing Account Executives, providing frequent training and coaching for Account Executives

II. Client relationship management:

Act as a senior client representative: Responsible for developing and maintaining relationship with client’s key decision makers, understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promote the expansion of business
Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company
Present proposal to client, ability to address questions and drive the meeting to reach a conclusion
Documenting client design briefings, understanding them in the context of the current or proposed brand essence and current market situation
Acting as a client representative through the proposal & implementation process, ensuring that the solutions we develop meet client needs
Managing client expectations of timing to ensure that projects are delivered at highest quality levels, on time and on budget, while achieving the expected profit for the company
Being responsible for the effectiveness of communication activities & services consulted and provided to customers.
Cooperating with other related departments to follow contracts and contract terminations.
Join in with other departments in pitching new customers.

III. Project management:

Plan team’s P&L (quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the planned P&L target
Monitor performance of projects, responsible for quality and output of internal team problem solving, discuss end-of-project performance review with client
Implement performance management practices, processes and measures
Outline structure for proposal development

With us you will find an exciting blend of a vibrant startup environment and professional operations. Many of our employees have backgrounds as successful corporate executives and management consultant, with strong entrepreneurial spirit
A talented and very motivated team with flat hierarchy
An exciting opportunity to learn and grow, a real challenge – we uphold to high quality standards where team effort is pivotal and solution is rarely obvious, you can and is expected to shape the way forwards
Opportunities to initiate and implement operational and strategic initiatives every day
Competitive compensation

At least 1 years of experience as Account Manager/ relevant position
Account management experience in an Advertising/Marketing/Digital Agency
Intermediate understanding of digital disciplines (creative, technology, user experience, strategy)
Effective team management capabilities
Excellent project management skills, able to manage multiple client projects and initiatives
Significant experience in professional client relationship management
Understanding of deadlines, budget management and deliverables
Excellent client service skills
Ability to manage multiple project initiatives and to work collectively with an off-site team of resources
Proven client and team management expertise
Ability to move from analysis to concept and persuasively introduce new ideas
Excellent communication & presentation skills in both Vietnamese and English
Advanced Microsoft Office skills, especially Powerpoint and Excel

What you get

Training about categories: FMCG, Banking, Ecommerce, Fintech, Classified, OTA, Beauty, Education,...
Training algorithm in all digital channels: Google, Facebook, Coc Coc, Zalo, Linkedin, Tik Tok, DSP,...
Training all tools & skills- Highly motivated in working environment
Work in a dynamic, fast-paced and international environment
Opportunity to become an official employee
Salary + Bonus base on your projects
Allowance: Lunch, Dinner, parking fee, tel Card

Address: Level 9 – PSG Building, 11 Bis, Ward 6, Nguyen Gia Thieu Street, District 3,

Ho Chi Minh City, Vietnam

Contact: Send CV to [email protected]