Manage social media pages/channels daily operations, content publishing, monitoring and moderation;
Create and manage editorial calendar, develop engaging, creative, innovative content which enlighten audiences and promote brand-focused messages;
Coordinate with team members & other department to ensure content is executed as planned with all quality and timeline needs met;
Manage VOC (voice of the consumer) and escalate as necessary and appropriate; monitor conversations, user-generated comments and escalate to internal/ client stakeholders as necessary;
Monitors and develops social reports, competitor review within social media spaces;
Build and maintain relationships with client responsible for social marketing, public relations, and/or customer service.
Job Requirements
Interested/ passionate in marketing, especially in advertising.
Studying marketing/economic major is an advantage point
