[HCM][Client] FE CREDIT: Merchant Lending Program Expert

Merchant Lending Program Expert

Reports to – Head of Merchant Acquiring

Objective:

At a high level, this position is responsible for the continuous development and improvement of the Merchant Lending product, and requires an individual who exhibits strategic and conceptual thought leadership, robust product management skills, a strong customer focus, and a desire to challenge the status-quo with this rapidly evolving product

Key responsibilities:

  • Develop proposition of merchant lending program and augment the revenue generation opportunity through structured lending to micro-merchants and SMEs.
  • Analyze and define current customer and business needs with a view to prioritizing customer features;
  • Continue to develop the value proposition and positioning of Merchant Lending, relative to other competitors
  • Develop strategies to maximize the lifetime value of a customer through renewals and referrals, and work with relevant stakeholders to execute on those strategies;
  • Become a subject matter expert on customer needs and the broader lending landscape, including developments in the Fin-Tech space;
  • Collect and maintain customer and market intelligence, including customer & partner needs, market trends and competitive landscape;

Background

  • Alternative related experience in usage/promotion management within Telecom, E-commerce or from Marketing Agency.
  • Strategic, creative thinker with a demonstrated ability to identify customer insights and needs to drive product strategy
  • Ideally business school graduate from a leading local or international university.
  • Self-starter who can generate new ideas in white-space and create buy-in for key initiatives
  • Strong oral and written communication skills
  • Previous experience in product management, development, or marketing is desired and lending experience is a plus
  • MBA a plus

Email : [email protected]

Add: Ree Tower, 9 Doan Van Bo, Dist. 4, HCMC

Career Page: https://career.fecredit.com.vn/