[HCM][Client] VIB: We are hiring...UX/UI Senior Designer

Vietnam International Bank (VIB) is seeking for Senior UX/UI Designer to join Digital Banking team.

CV submit to: [email protected]

Primary objectives

  • Lead the Digital Online Projects
  • Ensure that our Digital Channels effective across VIB broad range of customer and stakeholder segments
  • Understand VIB broad range of customer and stakeholder segments
  • Assist in shaping department strategy
  • Assist in cretin processes and culture within VIB

Job description

Financial:

  • Deliver Direct Bank profit performance, with a focus on converting online customers to real sales in the VIB balance sheet
  • Manage online channels as a profit centre, constantly looking for ways to improve site traffic and conversion ratios

Business operations:

  • Produce compelling, engaging, user experiences that allow users to accomplish their tasks easily and efficiently. Achieve these goals while still fulfilling stated business requirements, project goals, and product vision
  • Work with various teams inside the Bank to understand product and process requirements and turning them into buildable user experiences
  • Collaborate with other designers, user researchers, business analysts, and software engineers to enable the design process encouraging productive dialog, and helping the design team to solve design problems as they arise
  • Participate and collaborate in concept development and design ideation for new product features
  • Contribute toward and employ established UX patterns and conventions in experiences tailored to target devices (desktop, tablet, phone, etc.…)
  • Produce design deliverables including user flows, sketches at various levels of fidelity, wireframes, journey maps, and other similar tools to demonstrate and to aid the validation of proposed design solutions
  • Document the results of design related meetings and document design deliverables
  • This position includes various levels of involvement in user research activities

Customer Services:

  • Ensure the digital product delivered have no major issues or defect impacting customer or VIB Brand
  • Ensure any Digital Issues are resolved quickly to minimize impact to customers