[HCM][Agency] TBWA Group Vietnam: Integrated Associate Account Manager (for Tequila by TBWA)

ROLE:

At Tequila by TBWA, Integrated Account Manager should be able to lead his/ her team to develop and deliver excellent quality communication strategies and activities for clients.

He/ she will control and lead the activities of one or a number of accounts and support staff to achieve the required objectives within the agreed budget and timetable.

He/ she will generate a flow of new client revenues by developing existing clients, identifying new client opportunities and working as part of a new business team.

He/ She will be expected to act as a source of knowledge, insight, and information about his/her specialist sectors and/or communication services.

RESPONSIBILITIES:

PEOPLE

  • Develop trust with clients and deepen the consulting relationship;
  • Help to motivate and develop junior staff, ensuring correct standards for all works are carried out;
  • Ensure that relationships in the team work effectively, and be responsible for solving issues within the team;
  • Ensure that relationships with other teams in the agency (planning, creative, etc.) work effectively, through quality briefings, clear processes and informal relationship-building;
  • Champion the firm’s principles, perspectives, and vision internally and externally.

CONSULTING

  • Leads the strategy development and success criteria for assigned client(s);
  • Demonstrate a good understanding of media trends, and use this knowledge to advise clients on communications approaches;
  • Actively broaden the client discussion, by challenging and exploring potential areas of need and opportunity;
  • Ensure insights and feedback to clients are excellent and constructive;
  • Ensure creative is effectively built-in to client programs and encourage a 360 marketing mindset;
  • Maintain overview of client contact by subordinates and ensure that all 
work carried out and submitted to clients is of the highest quality;
  • Manage client budgets, invoicing, and profitability of individual client accounts;
  • Be fully aware of Tequila’s terms of business and standard client contract;
  • Be responsible for financial administration.

BUSINESS ACUMEN

  • Demonstrate a broad understanding of sector and client issues, and use this knowledge to anticipate and solve client problems;
  • Ensure a clear grasp of client business, internal and external politics, budgetary constraints and needs to be able to advise and counsel clients on emerging issues;
  • Actively seek, develop and implement new business initiatives;
  • Maintain good business practice on behalf of Tequila by TBWA towards clients and
suppliers;
  • Effectively use Tequila by TBWA’s tools and processes and encourage others to do so;
  • Oversee the operation of the agency in the absence of the Account Director so as to maintain professional standards and efficiency.

REQUIREMENTS:

  • Years of Experience Required: From 3 years in advertising & communication field. Additional experience in PR and IMC communications would be a plus;
  • Entrepreneur spirit, willing to support agency’s business development and extension;
  • Self-development to stay up to date on business and related development;
  • Willing to undertake new business opportunities (under Account Director’s guidance);
  • Proactive dynamic and professional;
  • Ability to work independently under high pressure and at high level of time and self-management;
  • Excellent English communication (written and oral) skills.

Application: