[HCM][Client] Zalo: Product Operations Executive, Zalo Ads

We’re looking for a Product Operations Executive to Team Zalo Ads! Directly managing the Ads review team, you will ensure to help create seamless approval processes for ad submissions.

What you will do

  • Manage a big team of Ads Review collaborators to ensure they meet our Ads approval guidelines and requirements;
  • Be in charge of recruiting and training collaborators, and shift arrangement among the team;
  • Administer internal tools and monitor performance of collaborators on those tools;
  • Troubleshoot approval tool errors and provide feedback;
  • Stay up-to-date with market trend and policies, and proactively escalate to line manager;
  • Effectively collaborate with cross-teams to identify workflow and process issues.

What you will need

  • 1+ year of professional work experience, preferably in product operations or customer support;
  • Have good sense of data and be comfortable with data analyzation;
  • Possess excellent communication and interpersonal skills;
  • Be good at time management and task prioritization;
  • Take high level of responsibility and team management.

Should you be interested in applying for this position, please kindly send your CV to my email [email protected].