[HCMC] ACCOUNT EXECUTIVE - Halocom Media

Job Description

I. Team leadership:

  • Lead account team of 3 AEs/SAEs throughout the end-to-end client serving process (from proposal to pitching, onboarding, and execution)
  • Manage team capacity and assign tasks to each direct report
  • Support Account Director in recruiting and developing Account Executives, providing frequent training and coaching for Account Executives

II. Client relationship management:

  • Act as a senior client representative: Responsible for developing and maintaining relationship with client’s key decision makers, understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promote the expansion of business
  • Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company
  • Present proposal to client, ability to address questions and drive the meeting to reach a conclusion
  • Documenting client design briefings, understanding them in the context of the current or proposed brand essence and current market situation
  • Acting as a client representative through the proposal & implementation process, ensuring that the solutions we develop meet client needs
  • Managing client expectations of timing to ensure that projects are delivered at highest quality levels, on time and on budget, while achieving the expected profit for the company
  • Being responsible for the effectiveness of communication activities & services consulted and provided to customers.
  • Cooperating with other related departments to follow contracts and contract terminations.
  • Join in with other departments in pitching new customers.

III. Project management:

  • Plan team’s P&L (quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the planned P&L target
  • Monitor performance of projects, responsible for quality and output of internal team problem solving, discuss end-of-project performance review with client
  • Implement performance management practices, processes and measures
  • Outline structure for proposal development

Benefits

  • With us you will find an exciting blend of a vibrant startup environment and professional operations. Many of our employees have backgrounds as successful corporate executives and management consultant, with strong entrepreneurial spirit
  • A talented and very motivated team with flat hierarchy
  • An exciting opportunity to learn and grow, a real challenge – we uphold to high quality standards where team effort is pivotal and solution is rarely obvious, you can and is expected to shape the way forwards
  • Opportunities to initiate and implement operational and strategic initiatives every day
  • Competitive compensation

Job Requirements

  • At least 1 years of experience as Account Manager/ relevant position
  • Account management experience in an Advertising/Marketing/Digital Agency
  • Intermediate understanding of digital disciplines (creative, technology, user experience, strategy)
  • Effective team management capabilities
  • Excellent project management skills, able to manage multiple client projects and initiatives
  • Significant experience in professional client relationship management
  • Understanding of deadlines, budget management and deliverables
  • Excellent client service skills
  • Ability to manage multiple project initiatives and to work collectively with an off-site team of resources
  • Proven client and team management expertise
  • Ability to move from analysis to concept and persuasively introduce new ideas
  • Excellent communication & presentation skills in both Vietnamese and English
  • Advanced Microsoft Office skills, especially Powerpoint and Excel

What you get

  • Training about categories: FMCG, Banking, Ecommerce, Fintech, Classified, OTA, Beauty, Education,...
  • Training algorithm in all digital channels: Google, Facebook, Coc Coc, Zalo, Linkedin, Tik Tok, DSP,...
  • Training all tools & skills- Highly motivated in working environment
  • Work in a dynamic, fast-paced and international environment
  • Opportunity to become an official employee
  • Salary + Bonus base on your projects
  • Allowance: Lunch, Dinner, parking fee, tel Card

Address: Level 9 – PSG Building, 11 Bis, Ward 6, Nguyen Gia Thieu Street, District 3,

Ho Chi Minh City, Vietnam

Contact: Send CV to [email protected]