[HCM][Client] Traveloka: Content Writer & Moderator

Are you fond of creating product content in a tech unicorn?

Are you ready to become a part of one of the fastest-growing tech start-ups in Southeast Asia?

Traveloka is providing exclusive career opportunities for young talents with Content Writer & Moderator.

Read JD at https://smrtr.io/3Nqb5

What you will do?

A. Inventory and Copy

• Ensure informative and engaging product content and making sure the content strategy for each product is implemented correctly;

• Review & write inventory copy for assigned products;

• Self-edit and audit existing and new inventory copy;

• Edit and upload inventory photos;

• Translate product copy to the relevant language;

• Write inventory copy templates;

• Publishes special offers/exclusive deals/promo banner (as required);

• Edit Exclusive Deals terms and conditions (as required);

• Write landing page section names.

B. UGC Moderation

• Moderate user reviews for the assigned product;

• Follow up and take action on negative reviews by informing related stakeholders through Asana or Zendesk;

• Remove inappropriate content based on relevancy or language;

• Provide report on insight from user review to be used as feedback to supplier/partner;

• Input inventory copy into the relevant Content tools/database;

• Review and edit product subtypes and themes;

• Moderate geo locations and coordinate any changes with the Experience team;

• Supervise review moderation and follow-ups.

Does this sound like you?

• One to two years’ experience writing for an e-commerce company;

• A graduate of any communication course;

• Has experience working for a publication company (a plus but not a priority);

• Has good writing skills, paying attention to coherence, structure, grammar, punctuation, etc;

• Social media savvy;

• Experience in SEO is a plus but is not required;

• Experience in using CMS tools for both content publication and performance report;

• Collaborative and has a growth mindset.

What we offer at Traveloka

- Potential to grow with the fastest-growing tech start-up in Southeast Asia;
- Dynamic, open and professional working environment, surrounded by noisy but lovely colleagues;
- Hands-on experience with challenging projects every day;
- Competitive salary;
- Free meals and snacks every day.

We are looking for the exact people like you! Come and join us in the mission of enabling mobility where traveling is just in a blink of an eye!

Apply directly at https://smrtr.io/3Nqb5 or contact me at [email protected].